{"id":60860,"date":"2023-04-13T02:33:05","date_gmt":"2023-04-12T19:33:05","guid":{"rendered":"https:\/\/www.papmall.com\/chinh-sach-tranh-chap\/"},"modified":"2024-03-12T16:45:16","modified_gmt":"2024-03-12T09:45:16","slug":"chinh-sach-tranh-chap","status":"publish","type":"page","link":"https:\/\/www.papmall.com\/vi\/chinh-sach-tranh-chap\/","title":{"rendered":"Ch\u00ednh s\u00e1ch tranh ch\u1ea5p"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"60860\" class=\"elementor elementor-60860 elementor-12584\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-3837676 elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"3837676\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f0d195e\" data-id=\"f0d195e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-89fc921 wd-single-breadcrumbs wd-breadcrumbs text-left elementor-widget elementor-widget-wd_wc_breadcrumb\" data-id=\"89fc921\" data-element_type=\"widget\" data-widget_type=\"wd_wc_breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">\t\t\t\t<span class=\"breadcrumb-last\">\n\t\t\t\t\tTrang ch\u1ee7\t\t\t\t<\/span>\n\t\t\t<\/nav>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-32a28549 elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"32a28549\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5043f55a\" data-id=\"5043f55a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74203f48 article-policy color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"74203f48\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 20-08-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h1 class=\"pt-xs-20 text-lg-32 text-black text-center\" style=\"text-align: center;\">Ch\u00ednh s\u00e1ch tranh ch\u1ea5p<\/h1>\n<div class=\"content-format mt-20 text-justify\">\n<p>Phi\u00ean b\u1ea3n ng\u00e0y DD MMM 2021<\/p>\n<p>1. papmall\u00ae v\u00e0 Ng\u01b0\u1eddi b\u00e1n c\u00f3 tr\u00e1ch nhi\u1ec7m ti\u1ebfp nh\u1eadn c\u00e1c khi\u1ebfu n\u1ea1i t\u1eeb Ng\u01b0\u1eddi mua v\u00e0 h\u1ed7 tr\u1ee3 Ng\u01b0\u1eddi mua li\u00ean quan \u0111\u1ebfn c\u00e1c giao d\u1ecbch tr\u00ean N\u1ec1n t\u1ea3ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed papmall\u00ae. Khi x\u1ea3y ra tranh ch\u1ea5p, papmall\u00ae \u0111\u1eb7c bi\u1ec7t khuy\u1ebfn kh\u00edch c\u00e1c b\u00ean th\u01b0\u01a1ng l\u01b0\u1ee3ng v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c gi\u1ea3i ph\u00e1p h\u00f2a gi\u1ea3i nh\u1eb1m duy tr\u00ec ni\u1ec1m tin c\u1ee7a Th\u00e0nh vi\u00ean v\u00e0o ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 c\u1ee7a S\u00e0n th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed papmall\u00ae v\u00e0 c\u1ea7n th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc sau:<\/p>\n<ul>\n<li>B\u01b0\u1edbc 1: Ng\u01b0\u1eddi Mua kh\u1edfi t\u1ea1o khi\u1ebfu n\u1ea1i li\u00ean quan \u0111\u1ebfn S\u1ea3n ph\u1ea9m qua \u0111\u01b0\u1eddng d\u00e2y n\u00f3ng ho\u1eb7c www.papmall.com\/gx\/en\/contact-us.<\/li>\n<li>B\u01b0\u1edbc 2: B\u1ed9 ph\u1eadn Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a papmall\u00ae ti\u1ebfp nh\u1eadn khi\u1ebfu n\u1ea1i c\u1ee7a Ng\u01b0\u1eddi mua, t\u00f9y theo t\u00ednh ch\u1ea5t, m\u1ee9c \u0111\u1ed9 khi\u1ebfu n\u1ea1i s\u1ebd th\u1ef1c hi\u1ec7n c\u00e1c bi\u1ec7n ph\u00e1p ph\u00f9 h\u1ee3p \u0111\u1ec3 h\u1ed7 tr\u1ee3 Ng\u01b0\u1eddi mua trong vi\u1ec7c gi\u1ea3i quy\u1ebft tranh ch\u1ea5p.<\/li>\n<\/ul>\n<p>2. papmall\u00ae t\u00f4n tr\u1ecdng v\u00e0 tu\u00e2n th\u1ee7 nghi\u00eam t\u00fac c\u00e1c quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt v\u1ec1 b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i ng\u01b0\u1eddi ti\u00eau d\u00f9ng. Do \u0111\u00f3, Ng\u01b0\u1eddi b\u00e1n ni\u00eam y\u1ebft S\u1ea3n ph\u1ea9m tr\u00ean N\u1ec1n t\u1ea3ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed papmall\u00ae \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u cung c\u1ea5p th\u00f4ng tin \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c, trung th\u1ef1c v\u00e0 \u0111\u1ea7y \u0111\u1ee7 li\u00ean quan \u0111\u1ebfn s\u1ea3n ph\u1ea9m v\u00e0\/ho\u1eb7c d\u1ecbch v\u1ee5. M\u1ecdi h\u00e0nh vi gian l\u1eadn, gian l\u1eadn trong kinh doanh \u0111\u1ec1u kh\u00f4ng th\u1ec3 dung th\u1ee9 \u0111\u01b0\u1ee3c v\u00e0 ph\u1ea3i b\u1ecb tr\u1eebng ph\u1ea1t ho\u00e0n to\u00e0n theo ph\u00e1p lu\u1eadt.<\/p>\n<p>3. C\u00e1c b\u00ean bao g\u1ed3m B\u00ean b\u00e1n, B\u00ean mua v\u00e0 \u0111\u1ed1i t\u00e1c giao h\u00e0ng ph\u1ea3i c\u00f3 tr\u00e1ch nhi\u1ec7m ch\u1ee7 \u0111\u1ed9ng gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 tranh ch\u1ea5p. C\u00e1c b\u00ean li\u00ean quan ph\u1ea3i cung c\u1ea5p t\u00e0i li\u1ec7u x\u00e1c minh th\u00f4ng tin v\u1ec1 v\u1ea5n \u0111\u1ec1 tranh ch\u1ea5p. papmall\u00ae s\u1ebd cung c\u1ea5p th\u00f4ng tin li\u00ean quan \u0111\u1ebfn c\u00e1c b\u00ean n\u1ebfu c\u00e1c b\u00ean li\u00ean quan y\u00eau c\u1ea7u.<\/p>\n<p>4. Sau khi tranh ch\u1ea5p \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft, c\u00e1c b\u00ean ph\u1ea3i th\u00f4ng b\u00e1o cho papmall\u00ae v\u1ec1 k\u1ebft qu\u1ea3. Trong tr\u01b0\u1eddng h\u1ee3p tranh ch\u1ea5p ph\u00e1t sinh do s\u1ef1 gian l\u1eadn c\u1ee7a Ng\u01b0\u1eddi b\u00e1n, papmall\u00ae s\u1ebd \u00e1p d\u1ee5ng bi\u1ec7n ph\u00e1p c\u1ea3nh c\u00e1o, v\u00f4 hi\u1ec7u h\u00f3a t\u00e0i kho\u1ea3n c\u1ee7a Ng\u01b0\u1eddi b\u00e1n ho\u1eb7c b\u00e1o c\u00e1o v\u1ee5 vi\u1ec7c cho c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n t\u00f9y theo m\u1ee9c \u0111\u1ed9 nghi\u00eam tr\u1ecdng c\u1ee7a h\u00e0nh vi gian l\u1eadn. papmall\u00ae c\u00f3 th\u1ec3 g\u1ee1 b\u1ecf th\u00f4ng tin danh s\u00e1ch S\u1ea3n ph\u1ea9m tr\u00ean N\u1ec1n t\u1ea3ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed papmall\u00ae c\u1ee7a Ng\u01b0\u1eddi b\u00e1n vi ph\u1ea1m v\u00e0 Ng\u01b0\u1eddi b\u00e1n vi ph\u1ea1m ph\u1ea3i b\u1ed3i th\u01b0\u1eddng v\u00e0\/ho\u1eb7c b\u1ed3i th\u01b0\u1eddng cho Ng\u01b0\u1eddi mua c\u00f3 li\u00ean quan theo th\u1ecfa thu\u1eadn v\u1edbi Ng\u01b0\u1eddi mua \u0111\u00f3.<\/p>\n<\/div>\n<div class=\"content-format mt-20 text-justify\">\n<p>5. N\u1ebfu kh\u00f4ng th\u1ecfa thu\u1eadn \u0111\u01b0\u1ee3c b\u1eb1ng th\u01b0\u01a1ng l\u01b0\u1ee3ng \u0111\u1ec3 gi\u1ea3i quy\u1ebft tranh ch\u1ea5p ph\u00e1t sinh t\u1eeb giao d\u1ecbch, c\u00e1c b\u00ean c\u00f3 quy\u1ec1n \u0111\u01b0a tranh ch\u1ea5p ra c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n \u0111\u1ec3 b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i ch\u00ednh \u0111\u00e1ng c\u1ee7a c\u00e1c b\u00ean theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/p>\n<p>6. Quy tr\u00ecnh khi\u1ebfu n\u1ea1i v\u00e0 x\u1eed l\u00fd tranh ch\u1ea5p n\u00e0y \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng v\u00e0 qu\u1ea3n l\u00fd theo Quy \u0111\u1ecbnh qu\u1ea3n l\u00fd v\u00e0 v\u1eadn h\u00e0nh c\u1ee7a N\u1ec1n t\u1ea3ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed papmall\u00ae ng\u00e0y 01 th\u00e1ng 6 n\u0103m 2021 \u0111\u01b0\u1ee3c s\u1eeda \u0111\u1ed5i v\u00e0\/ho\u1eb7c b\u1ed5 sung t\u00f9y t\u1eebng th\u1eddi \u0111i\u1ec3m (\u201cQuy \u0111\u1ecbnh\u201d). C\u00e1c t\u1eeb vi\u1ebft hoa trong quy tr\u00ecnh n\u00e0y s\u1ebd c\u00f3 ngh\u0129a nh\u01b0 \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh trong Quy \u0111\u1ecbnh.<\/p>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Ch\u00ednh s\u00e1ch tranh ch\u1ea5p Phi\u00ean b\u1ea3n ng\u00e0y DD MMM 2021 1. papmall\u00ae v\u00e0 Ng\u01b0\u1eddi b\u00e1n c\u00f3 tr\u00e1ch nhi\u1ec7m ti\u1ebfp<\/p>\n","protected":false},"author":101,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.5 (Yoast SEO v21.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ch\u00ednh s\u00e1ch tranh ch\u1ea5p - papmall\u00ae - International E-commerce Marketplace<\/title>\n<meta name=\"description\" content=\"papmall\u00ae v\u00e0 Ng\u01b0\u1eddi b\u00e1n c\u00f3 tr\u00e1ch nhi\u1ec7m ti\u1ebfp nh\u1eadn c\u00e1c khi\u1ebfu n\u1ea1i t\u1eeb Ng\u01b0\u1eddi mua v\u00e0 h\u1ed7 tr\u1ee3 Ng\u01b0\u1eddi mua li\u00ean quan \u0111\u1ebfn c\u00e1c giao d\u1ecbch tr\u00ean papmall\u00ae\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.papmall.com\/vi\/chinh-sach-tranh-chap\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ch\u00ednh s\u00e1ch tranh ch\u1ea5p\" \/>\n<meta property=\"og:description\" content=\"papmall\u00ae v\u00e0 Ng\u01b0\u1eddi b\u00e1n c\u00f3 tr\u00e1ch nhi\u1ec7m ti\u1ebfp nh\u1eadn c\u00e1c khi\u1ebfu n\u1ea1i t\u1eeb Ng\u01b0\u1eddi mua v\u00e0 h\u1ed7 tr\u1ee3 Ng\u01b0\u1eddi mua li\u00ean quan \u0111\u1ebfn c\u00e1c giao d\u1ecbch tr\u00ean papmall\u00ae\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.papmall.com\/vi\/chinh-sach-tranh-chap\/\" \/>\n<meta property=\"og:site_name\" content=\"papmall\u00ae - 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