Faq

My order hasn’t arrived yet. Where is it?

There could be various reasons why your order has not arrived yet. Some possible causes could be:

Delay in shipping: Sometimes, due to unforeseen circumstances, there might be a delay in the shipment of the order. It could be due to issues with the logistics provider or natural calamities like extreme weather conditions.

Incomplete or incorrect shipping address: If your mailing address is partial or inaccurate, it can lead to late or misdelivery.

Customs clearance: If the order is shipped internationally, it might be held up at customs for clearance, which can take some time.

Kindly provide us with your order number, and we will check its status with our logistics team. We will get back to you as soon as possible with an update on the delivery of your parcels.